FREQUENTLY ASKED QUESTIONS
Because of our busy schedule, drivers will return once your appointment is complete. Out-of-area transports requiring our driver to wait will incur a “Wait Fee.”
Absolutely! For your comfort and concern, we welcome one family member or staff attendant to accompany. Please inform our office of your companion when scheduling your appointment.
Yes, of course. Your comfort is our desire. We welcome you to remain in your manual or electric wheelchair during transport.
No! Please contact us ONLY when your appointment is complete. We will work to expedite your return. However, if we arrive and you are not ready, causing our driver to leave, it can possibly lead to a longer wait time.
We welcome your questions, suggestions, and feedback for improvement. Please feel free to contact our office to share your thoughts and experience.